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Post by Deleted on Nov 19, 2019 18:00:10 GMT
two words China Syndrome sorry to hear the J has issues and martye I would be very suspicious of loose boiler and screws are tight! China, Korea, or America... screws get loosened. LOL!
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Post by Deleted on Dec 3, 2019 15:27:19 GMT
Well I would have hope we have heard something by now which makes me think this will not end well. I have stated if Lionel doesn't fix the stripe I will ask for a refund. I still intend to do that. Lionel just needs to make a statement one way or another. Obviously what I was told that they would take care of it but unless enough folks called and complained I am guessing they will just let it go. The further we get away from the release without a word speaks volumes.
I should be glad I am almost done buying trains. Lionel has some damage control to do.
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Post by twincities on Dec 3, 2019 15:44:24 GMT
MartyE unless I misread your first post you said the screws were tight but the body still loose from frame? so are the screws to long then or?
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Post by Deleted on Dec 3, 2019 15:47:46 GMT
MartyE unless I misread your first post you said the screws were tight but the body still loose from frame? so are the screws to long then or? I don't know. Won't even attempt to correct it until I know what Lionel's position is on the stripe color. I was going to let them handle it when the shells were swapped out but if they won't do that, then I'm getting the refund.
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Post by twincities on Dec 3, 2019 15:58:24 GMT
MartyE sorry to hear lionel is quiet but maybe the holiday week has set them back? hopefully lionel will respond soon
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Post by sdivtim on Dec 3, 2019 16:54:56 GMT
Supposedly Lionel’s Phone and internet was down yesterday. I have an email sent on a loco and I haven’t hear back and I thought I would of gotten something yesterday.
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