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Post by Deleted on May 12, 2020 14:55:34 GMT
I'll add, I have an ABA of NP diesels on order as well as the NP North Coast Limited. They have been in production since before all this covid junk ramped up. I only know this because Scott mentioned to me he was using the same batch of paint for both products so they matched perfectly. This was a few months ago.
Best of luck! I'm sure it will work out.
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Post by Charlie on May 12, 2020 15:47:52 GMT
This should have been a conversation between Gary and Scott, but since this has now been made public, I have to say, this line of reasoning just does not make any sense…
“One thing that would help, is just this once eat the shipping costs, which are crazy. Better than outright loss of the sale of the engine”
According to your letter, Scott did not ask to change the terms of the “deal”, merely, stand up to your commitment. Gary, you on the other hand are now asking (with the implied threat of cancelling) for Scott to absorb a discount. That was not part of the agreed deal.
I understand hard times are ahead for many people, but Scott is in the exact same boat you are.
Can we assume you will also ask the grocery store for a discount as well?
Gary, good luck with the job, money and keeping your family safe, but I do think you need to honor your end of the agreement as agreed upon.
Charlie
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Post by rockymountaineer on May 12, 2020 20:08:36 GMT
For me personally, I no longer like the pre-order process that involves committing funds on the back end for something whose delivery date is months and possibly over a year away. It's just not my scene anymore.
In years past when I had lots of goodies on pre-order, I most enjoyed ordering from Charlie Ro because not once did he give me any grief about canceling an order that was taking too long to arrive. He took it in stride wearing his "big boy" pants. Now in all honesty.... 9 times out of 10, I would purchase or pre-order something else anyway of equal or greater value. But nonetheless, I enjoyed the flexibility of not having the dealer give me any kind of sob story. Obviously, mom-and-pop shops can't absorb too many cancellations. And the smallest stores might not be even able to absorb one cancellation. But the reality is "life happens".
If you can't follow through, the dealer -- or in this case the importer -- will sell the product to another buyer, just not as quickly as planned. I think it's nice Scott is willing to offer layaways. But as part of the everyday business process, he also needs to be ready to absorb cancellations. Talk to Boeing... and ask them how many planes they're manufacturing now that airlines aren't flying their regular schedules these days. They've certainly had their share of order cancellations or adjustments. That's part of business.
So every business -- regardless of their size -- has to be ready for a down-cycle. It comes with the territory. Nobody likes it when drastic conditions like this come into play that affect our income. But if you're not able to follow through with a sale, then you can't do it. There should be no hard feelings. It's just business.
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Post by JDaddy on May 12, 2020 20:44:29 GMT
I'll add, I have an ABA of NP diesels on order as well as the NP North Coast Limited. They have been in production since before all this covid junk ramped up. I only know this because Scott mentioned to me he was using the same batch of paint for both products so they matched perfectly. This was a few months ago. Best of luck! I'm sure it will work out. Wow - nice. I am so jealous! When it comes in you will have to show us some video
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Post by Charlie on May 12, 2020 21:34:00 GMT
There are financial penalties for airlines that cancel orders with Boeing (and Airbus). Even the first Max cancellations had financial penalties until the forced grounding.
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Post by Deleted on May 13, 2020 13:42:43 GMT
This should have been a conversation between Gary and Scott, but since this has now been made public, I have to say, this line of reasoning just does not make any sense… “One thing that would help, is just this once eat the shipping costs, which are crazy. Better than outright loss of the sale of the engine” According to your letter, Scott did not ask to change the terms of the “deal”, merely, stand up to your commitment. Gary, you on the other hand are now asking (with the implied threat of cancelling) for Scott to absorb a discount. That was not part of the agreed deal. I understand hard times are ahead for many people, but Scott is in the exact same boat you are. Can we assume you will also ask the grocery store for a discount as well? Gary, good luck with the job, money and keeping your family safe, but I do think you need to honor your end of the agreement as agreed upon. Charlie I can respect your viewpoint. I have options for getting this done. I have yet to contact Scott but I will. It was suggested I sell a kid on the other forum, I have four so there's plenty to spare. Anybody want a kind, price of a 3rdrail diesel? LOL
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Post by Deleted on May 13, 2020 15:48:53 GMT
For me personally, I no longer like the pre-order process that involves committing funds on the back end for something whose delivery date is months and possibly over a year away. It's just not my scene anymore. In years past when I had lots of goodies on pre-order, I most enjoyed ordering from Charlie Ro because not once did he give me any grief about canceling an order that was taking too long to arrive. He took it in stride wearing his "big boy" pants. Now in all honesty.... 9 times out of 10, I would purchase or pre-order something else anyway of equal or greater value. But nonetheless, I enjoyed the flexibility of not having the dealer give me any kind of sob story. Obviously, mom-and-pop shops can't absorb too many cancellations. And the smallest stores might not be even able to absorb one cancellation. But the reality is "life happens". If you can't follow through, the dealer -- or in this case the importer -- will sell the product to another buyer, just not as quickly as planned. I think it's nice Scott is willing to offer layaways. But as part of the everyday business process, he also needs to be ready to absorb cancellations. Talk to Boeing... and ask them how many planes they're manufacturing now that airlines aren't flying their regular schedules these days. They've certainly had their share of order cancellations or adjustments. That's part of business. So every business -- regardless of their size -- has to be ready for a down-cycle. It comes with the territory. Nobody likes it when drastic conditions like this come into play that affect our income. But if you're not able to follow through with a sale, then you can't do it. There should be no hard feelings. It's just business. I can very much agree with you on the BTO pre order part of buying trains. A lot of people have been greatly disappointed when the open the box and the train is damaged. Solution, buy from a dealer who will check the item(s) for you as we do. Three dealers have told me in the past not to worry if I cancel an order. Then again they are much larger dealers than 3RD RAIL. Gary.
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Post by Deleted on May 13, 2020 16:03:06 GMT
For me personally, I no longer like the pre-order process that involves committing funds on the back end for something whose delivery date is months and possibly over a year away. It's just not my scene anymore. In years past when I had lots of goodies on pre-order, I most enjoyed ordering from Charlie Ro because not once did he give me any grief about canceling an order that was taking too long to arrive. He took it in stride wearing his "big boy" pants. Now in all honesty.... 9 times out of 10, I would purchase or pre-order something else anyway of equal or greater value. But nonetheless, I enjoyed the flexibility of not having the dealer give me any kind of sob story. Obviously, mom-and-pop shops can't absorb too many cancellations. And the smallest stores might not be even able to absorb one cancellation. But the reality is "life happens". If you can't follow through, the dealer -- or in this case the importer -- will sell the product to another buyer, just not as quickly as planned. I think it's nice Scott is willing to offer layaways. But as part of the everyday business process, he also needs to be ready to absorb cancellations. Talk to Boeing... and ask them how many planes they're manufacturing now that airlines aren't flying their regular schedules these days. They've certainly had their share of order cancellations or adjustments. That's part of business. So every business -- regardless of their size -- has to be ready for a down-cycle. It comes with the territory. Nobody likes it when drastic conditions like this come into play that affect our income. But if you're not able to follow through with a sale, then you can't do it. There should be no hard feelings. It's just business. I can very much agree with you on the BTO pre order part of buying trains. A lot of people have been greatly disappointed when the open the box and the train is damaged. Solution, buy from a dealer who will check the item(s) for you as we do. Three dealers have told me in the past not to worry if I cancel an order. Then again they are much larger dealers than 3RD RAIL. Gary. I also have 100% faith in Scott getting it right. I have zero concern the paint will be the right color or that things will be spelled correctly. Scott answers emails. No angst preordering from Scott, but Lionel is another story. Years ago when Mike Reagan was running the show Lionel had a real asset. Mike Reagan answered my emails as well.
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Post by JDaddy on May 13, 2020 16:16:12 GMT
This should have been a conversation between Gary and Scott, but since this has now been made public, I have to say, this line of reasoning just does not make any sense… “One thing that would help, is just this once eat the shipping costs, which are crazy. Better than outright loss of the sale of the engine” According to your letter, Scott did not ask to change the terms of the “deal”, merely, stand up to your commitment. Gary, you on the other hand are now asking (with the implied threat of cancelling) for Scott to absorb a discount. That was not part of the agreed deal. I understand hard times are ahead for many people, but Scott is in the exact same boat you are. Can we assume you will also ask the grocery store for a discount as well? Gary, good luck with the job, money and keeping your family safe, but I do think you need to honor your end of the agreement as agreed upon. Charlie I can respect your viewpoint. I have options for getting this done. I have yet to contact Scott but I will. It was suggested I sell a kid on the other forum, I have four so there's plenty to spare. Anybody want a kind, price of a 3rdrail diesel? LOL
LOL... I will take him. I have 3 right now and they all hate me... maybe I will get the 4th right.
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Post by Deleted on May 13, 2020 16:51:50 GMT
I can respect your viewpoint. I have options for getting this done. I have yet to contact Scott but I will. It was suggested I sell a kid on the other forum, I have four so there's plenty to spare. Anybody want a kind, price of a 3rdrail diesel? LOL
LOL... I will take him. I have 3 right now and they all hate me... maybe I will get the 4th right. Have the original 3 been forced into servitude??!! Gary.
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Post by JDaddy on May 13, 2020 17:11:01 GMT
They are all barricaded in the their rooms and only come out for meals. Cannot even get them to load the dishwasher with their dirty dishes...
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Post by Deleted on May 13, 2020 21:24:06 GMT
No wash, no eat.
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Post by ptc on May 13, 2020 21:46:09 GMT
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Post by Spice7 on May 13, 2020 21:57:54 GMT
Good luck Gary.
Don
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Post by Deleted on May 14, 2020 1:10:50 GMT
Im in utter disbelief that someone respectfully requesting that you honor your agreement with them rubs you the wrong way.
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